Frequently Asked Questions
Everything you need to know about your Otaku gear.
What is the typical shipping time for orders?
Standard shipping usually takes 5-7 business days for domestic orders. For limited edition drops or international shipping, please allow up to 14-21 business days.
How do I know which size will fit me best?
We provide a detailed size chart on every product page. Our apparel typically follows a modern streetwear fit; if you prefer an oversized look, we recommend sizing up.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that exclusive collaboration items may be final sale.
Are your prints durable for machine washing?
Yes, our high-quality screen prints and embroideries are designed to last. To preserve the artwork, we recommend washing inside out in cold water and tumble drying on low.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you restock sold-out items?
Many of our designs are limited runs to maintain exclusivity. However, popular core items may be restocked periodically. Follow our social media for restock announcements.